Contact Us
Email Customer Care
service@hischarm.com — replies within 1 business day
Business Address
Room 19B1-A1183, No. 81 Nonglinxia Road Yuexiu District, Guangzhou, Guangdong 510000, China
Request a Callback
Prefer to speak with us? Email your phone number, time zone and a convenient time, and our team will arrange a callback.
Customer care, thoughtfully deliveredWhether you need sizing advice, order support or help with a return, our team is here to make the next step clear. Choose the most relevant contact option above or send us a message below.
01Order support
Include your order number and the email used at checkout.
02Fit advice
Tell us your height, weight, usual size, preferred fit and product name.
03Returns or product issues
Share the item name, order number and clear details or photos when relevant.