Payment & Security

A considered checkoutComplete your order through our secure checkout using PayPal, an eligible debit or credit card, Google Pay or Apple Pay. Available options can vary by device, browser, region and wallet eligibility, and are displayed at checkout.
Secure checkoutYour payment is completed through an encrypted checkout connection.
PayPalSign in to PayPal and complete your purchase using your available funding source.
Cards & digital walletsPay with an eligible debit or credit card, Google Pay or Apple Pay via PayPal.

Ways to pay

Choose the option that suits you when you reach the payment step.

01

PayPal

Select PayPal at checkout. PayPal will guide you through its secure payment flow before returning you to HisCharm for order confirmation.

PayPal
02

Debit or credit card

Select Debit & Credit Cards and follow the on-screen instructions. A PayPal account is not required when guest card checkout is available.

VisaMastercard
03

Google Pay via PayPal

When Google Pay is available on your device and displayed at checkout, select it to pay using an eligible card saved to Google Wallet.

Google Pay
04

Apple Pay via PayPal

When Apple Pay is available on a compatible Apple device and displayed at checkout, select it to authorize payment with an eligible Wallet card.

Apple Pay

What happens next

A simple, familiar flow from checkout to confirmation.

01

Choose your method

Select one of the payment options displayed for your device and order.

02

Complete payment

Follow the secure PayPal, card or digital-wallet instructions shown on screen.

03

Receive confirmation

When payment succeeds, an order confirmation is sent to your email.

Payment security

Your financial details stay protected

PayPal, card and digital-wallet payment details are handled within the payment provider’s secure environment. HisCharm does not receive the full card number used during checkout.

Always confirm that you are on an HTTPS page before entering payment details, and never share your password or verification code by email.

Payment FAQ

Useful answers if checkout does not go quite as planned.

Do I need a PayPal account?

No account is needed when Debit & Credit Cards guest checkout, Google Pay or Apple Pay is available. Select the option displayed at checkout and follow the instructions.

Why do I not see Google Pay or Apple Pay?

Digital-wallet availability depends on your device, browser, region, wallet setup and order eligibility. If a wallet is not displayed, choose PayPal or Debit & Credit Cards instead.

Why was my payment declined?

A payment may be declined because of incorrect billing details, card limits, security checks or restrictions from your bank, wallet or PayPal. Check the entered information, then contact your payment provider if the issue continues.

My payment is pending—has my order gone through?

Please check for a HisCharm order-confirmation email before submitting payment again. Some payment providers may show a temporary pending authorization while they verify the transaction.

How will an approved refund be returned?

Approved refunds are normally returned to the original payment method, including the original digital wallet where applicable. Posting time depends on PayPal, your wallet, card issuer or bank. See our Return Policy for eligibility details.

Need help with a payment?

Contact us with your order number or the email used at checkout. Never send full card or wallet details.

Contact customer care

How PayPal works

– What payment methods do you accept?

We currently only accept payment from PayPal and Credit Card Payment via PayPal.

1. Pay with PayPal

After checkout, you will see the Proceed to PayPal button, and click on it and it will lead you to PayPal’s site where you could make the payment.

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2. Pay with credit card via PayPal

  • Please be advised that you can pay with Credit Card or Debit Card without a registered PayPal account;
  • Once you are redirect to the PayPal’s site, you can choose Pay with Credit or Debit Card, and it will lead you to the PayPal Guest Checkout page;
  • In the PayPal Guest Checkout page, fill in your Credit Card or Debit Card information to complete payment.

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